Diversity Drives Enthusiasm: Perth’s 2024 International Fest…By Click ExcellenceOctober 20, 2024 When I come home from a weekend of car stuff, I usually say, “Yeah, I did car stuff,” but this weekend was different. I met Mad…
Beyond premiums: What really drives customer loyalty? | Ins…By Click ExcellenceOctober 1, 2024 Personal lines insurance is very price-sensitive. As discussed previously, maintaining a 20+% expense ratio is not feasible for insurers. Beyond pricing, what truly fosters customer loyalty,…
