Browsing: Customer
You walk into a store, and every staff member knows exactly what you need, understands your preferences, and delivers the perfect solution. This is what customer…
Today’s e-commerce brands face a unique challenge: their overabundance.
In today’s business landscape, utilizing explainer videos has become crucial for companies aiming to boost their expansion and interact with customers. These brief animated or live-action…
Cisco Live Melbourne starts next week, and I’m excited to spend time with Cisco customers and partners at this energizing event from November 11-14, 2024. This this…
Having social proof has never been so powerful for startups. In a world where many aspects of businesses can take the shape of “fake it until…
Coursera honors innovative global enterprise customer at its 12th Annual Outstanding Achievement Awards. Discover how these winners are transforming education and shaping the future of learning…
Personal lines insurance is very price-sensitive. As discussed previously, maintaining a 20+% expense ratio is not feasible for insurers. Beyond pricing, what truly fosters customer loyalty,…
Personalizing your customer journey is one of the most important aspects of both short and long-term success. Yet many founders don’t put the necessary time and…
How to present e-learning course ideas I had a conversation the other day with someone who was presented with a somewhat boring course project. We chatted…