Captivate 12.5 was running very slowly on my machine. I was advised by adobe that I should re-install windows 10 which I have done and now Captivate wont install at all. I get the attached message. There are suggested solutions on the web including allowing controlled folder access but this has not worked.
Is it necessary to change to windows 11? I see that someone else on this forum had the same problem and solved it with a windows 11 reset.
Thanks for any help